HOW DO I GET IN TOUCH?
Use our contact billow or send us an email at: firstname.lastname@example.org. If you've already placed an order with us and want to get in touch about that specific order, you can also reply to your order confirmation email. We'll respond as quickly as we can to help you out!
DO YOU SHIP INTERNATIONALLY?
Yes, we do! You can take a look at our rates and policy here shipping policy
HOW DO I TRACK MY ORDER?
When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there if it feels like you have been waiting a little too long.
*Please note that sometimes the tracking can take a day or two to be updated by the carrier. If it looks like its not moving, chances are its on its way!track order
HOW LONG IT WILL TAKE MY ORDER TO GET TO ME?
Orders typically ship within 7 business days of receipt during non-peak times or seasons. Further information on shipping can be found here.
CAN YOU TELL ME MORE INFORMATION ABOUT YOUR PRODUCTS?
We work hard to include as much information about our products in our product descriptions on the product page, but if there’s something more specific you’d like to know please contact us at email@example.com.
DO I NEED TO SET UP AN ACCOUNT TO MAKE AN ORDER?
No, if you do not want to set up an account with us we have the option to checkout as a guest. All you'll need is your contact and shipping information!
WHAT PAYMENTS METHODS DO YOU ACCEPT?
We accept payment from debit or credit cards - American Express, Discover, VISA, Mastercard, Maestro, Cirrus, as well as payments made by PayPal.
WHAT IS THE RETURN POLICY?
We will not entertain exchanges any later than a month. If you wish to return/exchange a piece, please send us a mail within 2 weeks of receiving your order, please click here to get all shipping policies return policy
WHAT ARE THE SHIPPING OPTIONS?
We only have FREE standard shipping world wide.
CAN I CANCEL MY ORDER BEFORE DELIVERY?
It is possible to cancel your order by emailing us at firstname.lastname@example.org. A written confirmation of cancellation must be received within 24 hours after placing an order . Due to the nature of our business, we cannot offer refunds or credits for cancellations after this time.